Terms and Conditions

Welcome to Tristan DIY! By using our website and purchasing our products, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully.

1. General Terms

These Terms and Conditions govern the use of the Tristan DIY website and the purchase of products from our store. By placing an order, you agree to these terms.

2. Payment Method

At Tristan DIY, we offer Cash on Delivery (COD) as our exclusive payment method. No other payment options are available at this time. When you place an order, you will be required to make payment in cash at the time of delivery.

3. Order Confirmation

Once your order is placed, you will receive an email or SMS confirming the details of your order. This confirmation does not constitute an acceptance of the order. We reserve the right to accept or reject any order at our discretion.

4. Shipping and Delivery

We strive to deliver your order in a timely manner. Shipping costs will be calculated at the checkout based on your location. Delivery time may vary depending on your address. We will notify you if there are any delays or issues with your order.

5. Cancellations and Returns

  • Cancellations: You may cancel your order at any time before the product is shipped. Please contact our customer service team to cancel your order.
  • Returns: We accept returns within [X] days of receiving your order. The product must be unused, in its original packaging, and in a resellable condition. Please contact us for further instructions on returning items.

6. Customer Responsibility

By placing an order, you confirm that all the information provided (including shipping address and contact details) is accurate. Tristan DIY is not responsible for any delays or issues caused by incorrect or incomplete information.

7. Privacy and Data Protection

Your privacy is important to us. Please refer to our Privacy Policy for detailed information on how we collect, use, and protect your personal data.

8. Product Availability

All products are subject to availability. We reserve the right to limit the quantity of items ordered and to discontinue products without notice. If an item is out of stock, we will notify you as soon as possible.

9. Intellectual Property

All content on the Tristan DIY website, including but not limited to logos, text, images, and graphics, is the property of Tristan DIY and is protected by intellectual property laws. You may not use, reproduce, or distribute any content from our website without prior written consent.

10. Limitation of Liability

Tristan DIY is not liable for any damages arising from the use or inability to use the products or services provided. We are also not responsible for any third-party websites or services linked to from our site.

11. Changes to Terms and Conditions

We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page with the updated date. Please check this page regularly for updates.

12. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts.

Contact Us

If you have any questions about these Terms and Conditions, please contact us at: [email protected].