At Tristan DIY, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you shop with us. By using our website and services, you agree to the terms of this policy.

1. Information We Collect

When you place an order with us, we collect the following information:

  • Name
  • Shipping Address
  • Email Address (for order updates and customer support)
  • Phone Number (for delivery purposes)

2. How We Use Your Information

We use the information collected to:

  • Process and fulfill your order
  • Provide customer service and support
  • Notify you of updates related to your order
  • Improve our products and services

3. Payment Information

At this time, we only offer Cash on Delivery (COD) as our payment method. We do not store or process any payment information, as payment is made in cash at the time of delivery.

4. Data Security

We take your privacy seriously and implement a variety of security measures to ensure your personal data is protected. However, since payment is made at the time of delivery, no sensitive payment information is stored or transmitted through our website.

5. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share information with trusted third parties that assist us in processing orders, delivering products, or improving our services, but they are obligated to keep your information confidential.

6. Cookies

Our website may use cookies to enhance your browsing experience. Cookies help us remember your preferences and track site usage, which allows us to improve the user experience. You can choose to disable cookies through your browser settings, though this may affect the functionality of our site.

7. Your Rights

You have the right to access, correct, or delete your personal information at any time. If you wish to make changes to your information or request deletion, please contact our customer support team.

8. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page, and the date of the most recent revision will be indicated at the bottom of the policy.

Contact Us

If you have any questions or concerns about this Privacy Policy, please feel free to contact us at: [email protected].